5 Courier Services in Malaysia That Won’t Just Carry Your Packages, but Your Worries Too!
There was this one time that I was standing in my living room, staring at a mountain of packages. I had completely forgotten about the gifts I promised friends, and there was no way I could outrun my obligation with a roast chicken dinner as their substitute.
That’s when I realized that it’s not just superheroes in capes who save the day—sometimes it’s the friendly courier guy riding a motorcycle through rain and shine! If you’re like me and have found yourself in a delivery dilemma, fear not!
I’ve delved into the world of courier services in Malaysia and come up with the crème de la crème. Read on and hang tight as I give a rundown to them below!
How much do courier services charge in Malaysia?
In Malaysia, courier services typically charge between RM5 and RM20 for domestic deliveries, depending on the package size and delivery speed.
This range often covers standard delivery within major cities and may include basic tracking and insurance services.
EasyParcel
Phone: [email protected]
Business Hours:
- Monday to Friday – 10 AM to 6 PM
Assessing EasyParcel was quite the experience, and we found their services impressive right from the get-go. EasyParcel was able to simplify the courier process like no other, offering a user-friendly platform to compare rates among different couriers.
Booking deliveries online through their platform is a breeze as well, and the option to schedule pickups makes it even more convenient.
What’s particularly noteworthy is their customer support team. They were responsive and genuinely helpful, addressing our queries with patience and clarity.
We saw firsthand how they assist customers in tracking parcels, a feature we’re really pleased with. We also noted their additional services, like bulk delivery and e-commerce solutions, which are perfect for businesses looking to streamline their logistics.
Plus, their reward program is a great perk, offering discounts and cashback, which makes their service even more appealing. However, the prices are pretty competitive, though it can add up if you’re doing frequent shipping.
Exceptional dedication and support
“Personally I really feel this Easy Parcel platform is a worth and reliable platform and it’s super helpful in my daily company business matters especially when comes to courier services related. The best part I would like to definitely highlight here is that the one to one account manager of my account, Miss Selena Choong is really an awesome and dedicated staff. She attended my queries and answered my doubts and solved my issues faced throughout and she even took her own initiative to help and assist me during public holiday. This really amazed me a lot and I think she deserves a very big credit here! Keep up the good work and of course I will definitely support Easy Parcel with no doubts. Thank you once again and hereby I highly recommend Easy Parcel platform and you will definitely won’t regret for this. Courier services? Look for Easy Parcel!”
-Stanley Soh, Google Review
Effortless and reliable tracking
“So far am happy with the services provided. Received parcels twice without any hassle. Notifications are sent through email so it’s easy to track my parcel.”
-Sharon Alexander, Google Review
Delyva
Address: F-11-19, Block F, Pacific Place, Jalan PJU 1a/4, Ara Damansara, 47301 Petaling Jaya, Selangor
Phone: [email protected]
Business Hours:
- Monday to Friday – 9 AM to 6 PM
When we dropped by Delyva, we were really impressed by the range of services they offer. They’ve got courier services, instant and same-day delivery, cash on delivery (COD), international shipping, among others.
We were introduced to their eCommerce fulfillment services and integrations that streamline the delivery process, making it super efficient for businesses of all sizes.
Plus, their easy-to-follow, three-step booking process simplifies finding the fastest and cheapest courier service available. And if you’re always moving about, their mobile app and web portal come in handy too.
Their platform’s capability to manage all courier services from one account is a game-changer, too. We also liked their automated WhatsApp notifications, which keep customers updated throughout the delivery process.
Their real-time courier rates feature at checkout is a hit too, ensuring that nobody overpaid or underpaid for their delivery needs.
On the flip side, pricing can be a little on the higher end, but, still, their prompt and responsive customer support totally makes up for it.
Efficient service and quick delivery
“The support in charge is really helpful, they reply fast. Also I love their service. I dropped off my items yesterday and didn’t expect expect my customers to received their parcel by today but all of my customers had just informed me that they received them. I hope more people will use your service in the future!”
-Adiba Rasib, Google Review
Responsive support and diverse delivery options
“Very satisfied with the service. Customer representative is super responsive and quickly solve my in depth enquiry. Such a good variety of delivery services in Malaysia (from bulk to small parcels). Henry (co founder) is also very helpful. Will intro to more of my website design clients in Malaysia and pre-install the Woocommerce plugin for them so help you guys make more revenue and sales!!!”
-Jacqueline Wong, Google Review
ParcelDaily
Address: C-5-29, Centum @ Oasis Corporate Park, 47301 Petaling Jaya, Selangor
Phone: +60 170 081 5709
Business Hours:
- Monday to Friday – 8:30 AM to 5:30 PM
When we dropped by at ParcelDaily, the team was incredibly welcoming and eager to guide us through the range of services they offer. What stood out to us the most was their efficient domestic delivery and cash-on-delivery options.
They have partnerships with a wide variety of couriers, making it super easy to find a shipping option that suits any need.
Furthermore, they streamline the whole eCommerce experience by offering automated notifications, so both sender and receiver always know the status of their parcels.
We loved trying their user-friendly platform, which simplifies the booking process and integrates well with popular eCommerce systems. Their real-time courier rates were also handy, especially for budgeting purposes.
In terms of customer support, we saw how quick they were to address our concerns and queries, which is a big plus. We were even more impressed when a customer support story they shared highlighted their commitment to solving problems swiftly.
On the flip side, we’re just a bit iffy about the high price points.
Impressive speed and transparent processes
“The free pick-up service and transparent rate comparison between various couriers made the entire process incredibly convenient. The website’s user interface is smooth and easy to navigate, adding to the overall great experience.
Although the parcel was promised to arrive within 3-5 working days, I received it in just 1 day—an impressive start for my first order. Here’s hoping future orders maintain the same standard. A big shoutout to Zach for his excellent guidance throughout the process.”
-Gene Yan, Google Review
Convenient and time-saving services
“Love ParcelDaily so much! Saves me so much time! No more driving long distances for a single parcel and jam! Affordable and convenient. I can just wait at home for the delivery Abang to pick up my parcel!”
-Lim Well Shen, Google Review
City-Link Express Batu Caves
Address: Plaza Makmur, 5g, Jln Batu Caves, Taman Batu Caves, 68100 Batu Caves, Selangor
Phone: +60 36 185 7895
Business Hours:
- Monday to Friday – 8:30 AM to 6 PM
- Saturday – 8:30 AM to 1:30 PM
City-Link Express is an established name when it comes to courier services in Malaysia.
They offer everything from doorstep delivery, which is perfect for both businesses and individuals, to international shipping services.
They even have an impressive same-day delivery option within the Klang Valley, which is a real game-changer for urgent shipments.
Their business solutions are another plus. Businesses can open a business account, which comes with a suite of benefits, including e-commerce integration—a big plus in today’s digital world.
Their warehousing and 3PL services look robust too; we saw how they handle everything from storage to order processing seamlessly.
However, we’re just a bit iffy about the pricing—it’s not the cheapest option out there.
Nonetheless, we love how they make shipping pretty straightforward, with tools like the rate calculator and tracking system making life easier. Their additional services, like Parcel Guard, are a bonus since these add an extra layer of security for valuable items.
Friendly service and reliable delivery
“Very satisfied with the service provided by the friendly counter staff and the fast safe delivery of goods.”
-Roslinda Juadin, Google Review
Convenient location and helpful staff
“This place is easy to find. It’s a row of shop lot with. Went there during weekdays and still have plenty of parking (now is Dec during school holiday) Not sure if able to find parking during normal day but think shouldn’t be an issue. Went there to drop by consignment. Front desk look garang at first but actually she is helpful. If can put more smiling face will be perfect. Got pre- inform that they do not ship to flooded area now. I drop off my parcel yesterday and some already already reached today. I’m happy and will come back again 😀”
-BearBear Cammy, Google Review
DHL Express Service Point (Jalan Sultan Ismail)
Phone: +60 32 145 9822
Business Hours:
- Monday to Friday – 10 AM to 6 PM
- Saturday – 10 AM to 2 PM
At DHL Express Service Point, the first thing that caught our attention was how easy it was to find the place. Nestled right in Bukit Bintang, parking wasn’t an issue, even though it was a weekday during school holidays.
We noted the friendly and efficient counter staff who introduced us to their various services. From creating label-free shipments and commercial invoices to arranging shipment pickups, DHL has you covered.
They even have step-by-step guides on their website, which makes the process a breeze, especially for first-timers.
One of the standout features has got to be their digital solutions. We were happy with how easily we could access proof of delivery electronically and order DHL packaging supplies right from our phones.
Another aspect we liked is the reliable and speedy delivery times. We dropped off a parcel and were pleasantly surprised when it reached its destination the next day.
We’re just a bit iffy about the prices; they are slightly on the higher side compared to some local alternatives.
Exceptional friendliness and efficiency
“Always well served, friendly staff (Indian girl, apologies I don’t remember the name) quick and very efficient service.”
-Hugo Costa, Google Review
Outstanding dedication and care
“I just had the most amazing experience here. The man who worked here, Mun, was so kind and patient when he saw the amount I was going to post (it being almost 12kg of different small and big items I’ve collected over the last 4 months). He spent half an hour wrapping everything so meticulously, while also serving other customers as he was the only one in the store. I cannot recommend this store enough.”
-Tanya C, Google Review