Top 5 It Companies in Malaysia That Will Make Your Tech Woes Disappear
Last month, my laptop decided to take a vacation right in the middle of a huge project. Yep, you read that right. I had a massive presentation in less than 24 hours, and my supposedly “trusty” computer thought it was the best time to freeze up on me.
So, I did what any sane person would do—I chugged some coffee and frantically started Googling for IT help in Malaysia. And let me tell you, I found some absolute tech legends who came to my rescue.
Now, I know the struggle of finding reliable tech support; that’s why I’ve put together this list of Malaysia’s best IT companies. Read on!
How much do IT companies charge in Malaysia?
In Malaysia, IT service rates can vary widely, but you can expect to pay between RM100 and RM500 per month for managed IT services as a starting price range, depending on the complexity and size of the business.
This range typically includes network management, IT support, and security services to keep your business running smoothly.
IT Hub Tech Company
Address: T2A-09-07, Menara, 3 Towers, 349, Jln Ampang, Kampung Berembang, 55000 Kuala Lumpur
Phone: +60 113 673 8213
Business Hours:
- Monday to Friday – 9 AM to 6 PM
When visiting IT Hub Tech Company, we were really impressed with how they manage to create a comprehensive arena for all things IT.
We were shown a wide array of services they offer, including IT and network infrastructure setups, cloud solutions, and cybersecurity measures, just to name a few.
The impressive thing is their knack for intertwining technical services with digital marketing and SEO solutions, all while being affordable with just a starting rate of RM100.
As we chatted with several clients and staff, it was evident that they greatly value customer satisfaction. Clients noted the consistent support and direct communication they experienced throughout their engagements, which is a huge plus.
However, a few users were iffy about their occasional delays during peak periods; but understanding their comprehensive service range and depth, this comes as no huge surprise.
Commendable expertise in IT industry
“I recently had the pleasure of engaging with IT Hub Technologies, and I must say, their expertise in the IT industry is truly commendable. As someone always on the lookout for reliable IT solutions, I was thrilled to discover a company that not only meets but exceeds expectations. IT Hub Technologies has undoubtedly earned its place among the top IT companies in Malaysia, particularly in Kuala Lumpur.”
-Fiza Nizami, Google Review
Strengthened my small business
“It’s the best IT company in Malaysia. I used it for my small business and since then have strengthened by business.”
-Kulsum Zehra, Google Review
Software AG Operations Malaysia Sdn Bhd
Address: 22-2B-2, Level 22, Block 2B, Plaza Sentral Jalan Stesen Sentral 5 Kuala Lumpur Sentral
Phone: +60 32 719 3888
Business Hours:
- Monday to Friday – 8 AM to 6 PM
Software AG Operations offers an impressive suite of digital transformation solutions tailored for different needs, be it business process management with ARIS or enterprise applications with Adabas & Natural.
They also delve deep into IoT with Cumulocity and data integration with webMethods and StreamSets.
They also took the time to introduce us to their comprehensive customer support and services. We saw how they streamline IT transformation with tools like Alfabet for strategic portfolio management.
One of the highlights is their robust tech community; developers can get all the resources they need in one spot.
We were also happy with the transparency in their services—the trust portal and support systems really stood out. We gotta mention that their prices are quite reasonable too, with starting rates typically around RM200.
We also heard a lot of positive feedback from their former clients who praised their efficiency and expert guidance during implementation.
Friendly work environment
“It is a good company with employees friendly environment. I am working here with some of the world’s best troubleshooters and innovators.”
-Ashish Kumar, Google Review
Supportive management
“Great place to work. Good management and helpful working environment.”
-Koti Reddy, Google Review
ZEN-Y ICT Solutions Company
Address: A-11-11 Pinnacle PJ, Lorong Utara C, Pjs 52, 46200 Petaling Jaya, Selangor
Phone: +60 38 800 5205
Business Hours:
- Monday to Friday – 9 AM to 6 PM
ZEN-Y ICT Solutions offers a vast range of IT services, like IT support, server relocation, and preventive maintenance. We were able to observe them at work and their efficiency and the way they handle these processes are fantastic.
What we liked most was how they make sure clients understand every step, especially with their clear project details and thorough network setups.
Their marketing services, such as SEO, Google Ads, and website development, also caught our attention. They take a very integrated approach to these services, giving results such as a solid online presence for their clients.
As for their customer support, they focus on quick and effective help. We appreciate how they use a ticketing system that tracks problems until they’re fixed. We’re just a bit iffy about the occasional delays in their response to our inquiries.
Also, their pricing starts at around RM300. We think their rate is competitive, considering their wide range of services.
Prompt and efficient support
“My team and I are very satisfied with Zen-Y support. Chong, our PIC is responsive, efficient and quick to address our needs. Their customer service team is also prompt in resolving IT issues. Highly recommended their reliable and professional service!”
-King Mee Tan, Google Review
Responsive and affordable service
“Absolutely amazing experience dealing with Zen-Y! Enquired through email to know more about the company and almost got the call immediately to fix a meeting. Meeting summary and official quote are provided right after the meeting. This is the best ever service that I encountered throughout my working life dealing with IT companies. In addition, the offer price is so reasonable and affordable!”
-Chong Caiden, Google Review
Etctech Global Sdn Bhd
Address: 8trium, M2-10-03 & 3A Menara 2, Jalan Cempaka SD 12/5, Bandar Sri Damansara, 52200 Kuala Lumpur
Phone: +60 36 262 0335
Business Hours:
- Open 24 hours
We recently had the chance to check out Etctech Global Sdn Bhd, and honestly, we’re pretty impressed. They have a wide range of IT services, which include cloud solutions, cybersecurity, and system integration.
Their expertise isn’t just limited to IT infrastructure—they also offer robust digital marketing services like SEO, PPC, and social media management. Overall, they’re a one-stop shop for both IT and marketing needs.
Another impressive aspect is their streamlined process. This starts with a thorough consultation to understand client needs, followed by transparent communication and efficient project management to ensure timely and high-quality delivery.
We also appreciate how they can meet their clients’ unique requirements through their comprehensive post-deployment support and tailored digital solutions. On the downside, all these come with high pricing, costing around RM300 to RM500.
On the upside, their team is available around the clock, providing 24/7 support and immediate responses to any issues. Plus, they offer detailed documentation and regular progress updates to keep their clients informed every step of the way.
Effective website consultation and results
“I like the way they provide consultations for my new website. I was struggling for ideas on how to create a traffic magnet website to increase my audience and leads. And now my website is running fantastic and I’m very happy with the results. Highly recommend. You will never go wrong with them.”
-River Lim, Google Review
Efficient problem-solving and expert team
“A professional IT company with full of experts. The team are very helpful and efficient. They solved every problem very quickly. One of the best IT company i’m dealing with. Highly recommend.”
-Joeson Yap, Google Review
BestWeb Technologies International Sdn Bhd
Address: L5-i-2, Enterprise 4 Jalan Inovasi 2 Technology Park Malaysia, Bukit Jalil, 57000 Kuala Lumpur
Phone: +60 38 408 2202
Business Hours:
- Monday to Friday – 9 AM to 6 PM
BestWeb Technologies International stands out for their impressive array of IT and marketing services. Their offerings are pretty extensive, ranging from mobile app development to comprehensive digital marketing strategies.
Their expertise doesn’t just stop there—they also provide web design services that focus on visually appealing and user-friendly websites.
Their digital marketing team, meanwhile, shows their strength in their services such as SEO optimization, data-driven marketing, and comprehensive PPC advertising.
When it comes to the IT services at BestWeb, their approach is thorough. BestWeb Technologies performs an in-depth analysis of client requirements by evaluating their specific business needs to tailor customized IT and software solutions effectively.
Their starting rates range from RM 115 to RM 300, which is affordable! Additionally, their MSC certification is a clear indicator of their commitment to quality and reliability.
However, we noted that there are usual delays in updates and reports on their work.
Highly knowledgeable in digital solutions
“Fantastic experience with BestWeb! They are knowledgeable in website design and digital marketing. Satisfied with all the ideas, design plans, online strategy and completed website. I Highly recommend BestWeb Technologies to all the people and fellow peers who plan to digitalize their business.”
-JunWei Lim, Google Review
Outstanding communication and tailored solutions
“Since I need a company that can give me some professional advice and suggestion until I came across BestWeb. They’re such a wonderful team to work with them! They will communicate patiently with me, discuss it and provide best solution to me. I’m really impressed with the outcome.”
-Elena Wong, Google Review