Top 5 Web Hosting Services in Malaysia That Won’t Ghost Your Website!
Last week, I was at a café trying to impress a friend with my new blog. I whip out my laptop, click on my site, and—nothing happens (cue awkward silence and nervous laughter).
My attempt to show off turned into a crash course on why good web hosting is essential. After that little embarrassment, I went on a quest to find the best web hosting services in Malaysia.
Lucky for you, I managed to find them, and now I’m here to share the best web hosting services that will keep your website from ghosting at the worst possible times. So, follow along!
How much does web hosting cost in Malaysia?
In Malaysia, web hosting costs can range from as low as RM 7.99 to RM 12.99 per month for basic shared hosting. For more advanced options like VPS hosting, prices can range from RM 23.99 to RM 89.99 per month.
Premium plans, including dedicated hosting, could cost between RM10 and over RM100 per month.
Shinjiru Technology Sdn Bhd
Address: No.19-2, Wisma Laxton, Jalan Desa, Off, Jln Klang Lama, Taman Desa, 58100 Kuala Lumpur
Phone: +60 37 987 1191
Business Hours:
- Monday to Friday – 9 AM to 6 PM
When we explored Shinjiru Technology Sdn Bhd, we immediately noticed their comprehensive web hosting solutions.
From what we learned, they’ve been around for over 20 years, establishing themselves as a reliable player in Malaysia’s web hosting scene.
They offer a variety of services like shared hosting, business web hosting, and robust VPS hosting options, catering to small startups and large enterprises alike.
We were thrilled to see their dedication to providing advanced features like NVMe SSD storage and triple CPU speed, which promises faster load times for websites.
Moreover, their cloud hosting services are quite impressive, ensuring flexibility and security for critical data. In terms of customer support, we were introduced to their 24/7 support system that operates through live chat, tickets, and even telephone.
The company also caught our attention with their marketing services. From SEO marketing to social media management, it’s clear they aim to help businesses boost their online presence.
However, it all comes with high pricing. Nevertheless, we still liked the thoroughness of their services and their commitment to customer satisfaction.
Efficient and clear communication
“Their Telegram support is truly impressive! The support team is always quick to respond and keeps me updated. Whether it’s a status update or a solution to an issue, they communicate clearly and get straight to the point without any unnecessary back-and-forth. It’s refreshing to see such efficiency and professionalism in customer support. Highly recommend Shinjiru for their excellent service and reliable hosting solutions!”
-Stephen Chau, Google Review
Responsive and practical support
“Great support team! Smooth migration process thanks to their excellent support. They’re always quick to respond, offer practical solutions, and go above and beyond to resolve any issues. I’m very satisfied with their services! Thank you and keep up Shinjiru team ❤️”
-Anis Sofia, Google Review
VPS Malaysia
Address: MY01, 7118, Jalan Impact, 63000 Cyberjaya, Selangor
Phone: +60 32 149 9314
Business Hours:
- Open 24 hours
We visited VPS Malaysia, and after chatting with their team, we’ve got some real insights to share. First off, they offer an impressive array of web hosting services.
The variety is great, ranging from basic web hosting to advanced options like dedicated servers, Cloud SSD VPS, Forex VPS, and specialized plans for WordPress.
The staff introduced us to their different pricing plans as well, from the affordable RM 0.99 per month for the SUPER DEAL package to the more robust RM 829 per month BUSINESS PRO plan.
Even so, we still noted that their rates are high, especially for the higher-end plans. Nevertheless, we were impressed with the range of features included in these plans, like free SSL, free cPanel access, and automatic WordPress optimization.
Something else we liked is that they proudly offer 24/7 assistance and claim to solve support tickets within an hour, which is quite reassuring.
Their success with Imunify360, providing malware and exploit protection, as well as domain reputation management, really follows up on their promise of security. They even boast about having no setup fees or contract binding.
Swift setup and activation
“Signed up for VPS service with VPS Malaysia based on the recommendation provided by the trading bot provider. The process for signing up and activation was swift and seamless, and received the account log in information within minutes of payment, which helped me to do the remaining set up of my trading bot within minutes. The VPS is stable and I have no issue thus far, so I’m satisfied with the service so far. Pricing is reasonable as well.”
-Cheryl Lee, Google Review
Affordable and responsive customer service
“VPS Malaysia was extremely helpful and fast in their response. I moved my hosting from another to VPS and was very impressed with their customer service. Their subscription plans are also very affordable and cheaper than other hosting companies. Highly recommended!”
-Danny Lim, Google Review
Exabytes Malaysia
Address: 1-18-8, Suntech @ Penang Cybercity, Lintang Mayang Pasir 3, Bayan Baru, 11950, Pulau Pinang
Phone: +60 4 609 7888
Business Hours:
- Monday to Friday – 8 AM to 5 PM
Exabytes Malaysia has been a major player in the web hosting game since 2001, specializing in a wide range of services. This includes business web hosting, cPanel web hosting, and WordPress hosting, among others.
What really stood out for us is their robust infrastructure, managed by local engineers. This means their servers, based in a Tier 3 data center in Malaysia, guarantee solid performance and security.
We saw firsthand how their 1-click installer for popular CMS like WordPress and Joomla makes setting up a breeze. Plus, features like free SSL certificates and daily automatic backups offer extra peace of mind.
On the marketing front, they introduced us to their digital marketing tools and solutions, which range from Google Workspace to managed AWS services. It’s obvious they’ve geared up to be a one-stop shop for businesses.
Talking to their clients, we noted a general consensus on satisfaction with the performance and reliability. However, we did find their plans to be a bit pricey compared to some competitors.
Unmatched support team
“Been engaging with Exabytes for close to 10 years now and thus far, besides small hiccups they have yet to disappoint! For me, the support team is unmatched for services in MY & SG! 💯 …”
-Aaron Samuel, Google Review
Highly capable engineers
“Exabytes is a Good Tech, Great Hosting company with very capable engineers. Always ever ready to assist customers to resolve issues that we may not understand. I have been a customer for more than a decade and I will continue to use their services, products, etc. as long as I can.”
-David Chuah, Google Review
Serverfreak Technologies Sdn. Bhd.
Address: 12, Jalan Teluk Pulai, Kawasan 6, 41100 Klang, Selangor
Phone: +60 32 780 3873
Business Hours:
- Open 24 hours
When we made inquiries to Serverfreak Technologies Sdn. Bhd., we were greeted by a team that clearly knows their stuff about web hosting.
In our meeting, they introduced us to their range of hosting options that really cater to different needs—useful whether you’re a small blogger or a large enterprise.
They have WordPress hosting, cPanel hosting, and various VPS options available, all powered by reliable, high-quality hardware.
What sets them apart, we noted, is their focus on security with services like Imunify360 and SpamExperts, ensuring websites are well protected. Plus, the free SSL certificates they offer are a nice touch.
We also found out that they’ve been around since 2003, and they’ve built a solid reputation in Malaysia for high-performance hosting services.
Another thing we commend them for is their customer support—several clients we spoke to mentioned the team’s prompt and effective response times.
Their other services caught our attention too, such as AI-driven SEO, LiteSpeed web servers, and even Microsoft 365.
Given this wide range and great service, expect that the prices are on the high side. Nonetheless, their 30-day money-back guarantee eases that concern a bit.
Fast and reliable hosting
“Definitely the best hosting company in Malaysia. You will get a fast and reliable web hosting service. Love the prompt customer service as all replies are settle within minutes.”
-Benjamin Lim, Google Review
Exceptional tech support
“Serverfreak has the most helpful tech support team ever compare to any other hosting companies! You can just count on them when you host your website on their server, they just help you to resolve it within blazing time!”
-Tira Chew, Google Review
GB Network Solutions Sdn. Bhd.
Address: F-2-2, Block F, CBD Perdana, 3, Jln Perdana, Cyber 12, 63000 Cyberjaya, Selangor
Phone: +60 38 686 5540
Business Hours:
- Monday to Friday – 9 AM to 6 PM
We had the opportunity to get in touch with GB Network Solutions, and we’ve got to say, they’re pretty solid when it comes to web hosting services in Malaysia.
They have a broad range of hosting solutions, from basic shared hosting to advanced dedicated servers.
They even offer free domain registration, abundant storage space, and unlimited bandwidth, which is ideal if you’re running a high-traffic site. Beyond hosting, they provide SSL certificates, SEO services, and a variety of digital marketing solutions.
We noted their prowess in email marketing and social media management too, which can add substantial value to your online presence.
Their process seems streamlined and efficient, from onboarding to site management, and we saw firsthand how easy it is to get set up with their user-friendly platform.
We were also introduced to some of their team members who were ready to tackle any issue promptly, a sentiment echoed by a few clients we chatted with.
Now, just to keep it real, their prices are high. but we still think the premium is justified given the quality and comprehensive nature of the services provided.
Top-notch customer service
“The best server/hosting provider in Malaysia. customer service diorg memang tiptop. 5 stars and recommended!”
-Azwan Harun, Google Review
Prompt and patient support
“The customer service agent name Esyaa Nabila is being patient to reply and help to solve my problem promptly. Thumbs up for the service”
-CK Chiah, Google Review