travel-agencies-in-malaysia

Travel Smart and Stress-Free With These 5 Best Travel Agencies in Malaysia

  • Range of Services: We looked for agencies offering comprehensive services, including tour packages, flight bookings, visa assistance, and personalized travel options.
  • Affiliations and Partnerships: We evaluated whether the agency is partnered with reputable airlines, hotels, and local tour operators to ensure quality experiences.
  • Flexibility and Customization: We listed agencies that allow travellers to tailor their itineraries based on preferences, budget, and schedule.
  • Transparency in Pricing: Agencies should have clear and upfront pricing, ensuring there are no hidden fees or unexpected costs.
  • Customer Support: We evaluated how well their customer service teams are during inquiries and trip planning.
  • Customer Reviews and Reputation: We looked into the agency's reputation by checking what previous clients had to say to understand how trustworthy and satisfying their services are.

Don’t make the biggest financial regret of your life by booking that “too good to be true” travel package you found online. Who knows, that bargain NYC deal might land you in the lovely city of Poughkeepsie (yep, it exists—and it’s definitely not your dream vacation spot). 

To save you from this kind of travel trap, we did the legwork, made some calls, and reviewed the best travel agencies in Malaysia. Now, you can enjoy your trip to the fullest, stress-free, knowing that the only thing you’ll be worrying about is what to eat next.

How much do travel agencies cost in Malaysia?

Using a travel agency can sometimes save money, especially for group tours or package deals. However, costs vary depending on your itinerary and preferences, so compare prices before deciding.

1. Apple Vacations Sdn Bhd

apple-vacations-sdn-bhd

Address: Wisma Apple 2nd, 3rd, 4th Floor, 42-2, Jln Sultan Ismail, Bukit Bintang, 50250 Kuala Lumpur 

Phone: +60 3-2705 8299

Business hours: 

  • Monday to Friday: 9 AM – 6 PM
  • Saturday: 9 AM – 5 PM

Website 

Instagram

Apple Vacations has made quite a name for itself in Malaysia’s travel scene with its wide range of options and thoughtful service. They’ve got something for everyone, whether you’re looking for themed trips, family vacations, a romantic honeymoon, or even a fun cruise.

Their family and honeymoon packages add a special touch with unique itineraries beyond the usual cookie-cutter experiences.

One standout is their Apple Muslim Series. We love how thoughtful they are about Muslim-friendly travel, providing halal food, prayer-friendly schedules, and accommodations that meet Islamic standards—all following their “tanpa was-was” (without a doubt) principle. 

Plus, their Branded Tour Managers take trips to another level with their quick thinking, vast knowledge, and ability to keep things fun and organized. We also noticed that they’re especially strong in Asian destinations like Japan and China, which explains their loyal client base. 

The only hiccup? They’re closed on Sundays, which might be inconvenient if you’re planning a trip over the weekend. Still, if you’re looking for tailored, top-tier travel experiences, Apple Vacations is hard to beat.

Pros

  • Has diverse travel styles
  • Offers chartered flights
  • Great with Japan, China, Asia, and West tours
  • Proactive guides

Cons

  • Closed on Sundays

Good travel experience with dedicated guide 

“Last Christmas have a very good travel experience with dedicated tour guide. Come to sign another tour package for coming Christmas again. So excited and looking forward our next trip.”

-Cherry Chin, Google Review

Incredible tour

“Thank you so much for an incredible tour! Your knowledge, enthusiasm, and attention to detail made the experience unforgettable. Tang San did a fantastic job, and we truly appreciate the effort you put into making it enjoyable and informative for all of us.”

-Ceey Eil Chong, Google Review 

2. Reliance Premier Travel Malaysia

reliance-premier-travel-malaysia

Address: 46C Jalan Suarasa 8/4, Bandar Tun Hussein Onn, Cheras Batu 9 Cheras, 43200 Kuala Lumpur 

Phone: +60 3-9074 8699

Business hours: Monday to Friday: 9:30 AM – 6 PM

Website 

Instagram

We’re big fans of Reliance Premier Travel Malaysia because they make exploring the world so easy. Their range of destinations is impressive, spanning local gems in Asia to remote adventures in Antarctica.

Whether you’re after a quick break or an extended 20-day journey, there’s a package designed to fit your timeline and budget.

A neat feature is their visa assistance, taking the guesswork out of navigating tricky applications for places like the U.S., Canada, or Australia. They also offer travel vouchers, which are perfect for gifts or employee rewards, giving recipients access to flights, tours, and accommodations.

Clients often mention how well-organized and responsive the team is. This level of care is especially reassuring for those new to international travel. 

While their weekday-only hours may not work for everyone, their reliable service and thoughtful extras make up for it. If you’re after a seamless travel experience with global options, Reliance Premier Travel is worth considering.

Pros

  • Extensive tour destination offers
  • Offers visa services
  • Offers travel vouchers
  • Highly organized and responsive

Cons

  • Closed on weekends

Wonderful experience 

“Thank you so much Reliance premier travel especially to Kai for your care, concern and helpful. We enjoy the trip  with wonderful and best experiences. Tq Kai..hope to see you again next time.”

-Emy Sya, Google Review

Very good and reliable travel agent 

“Very good and reliable travel agent. My family and I, a group of 12pax flew to Japan. The one who dealt with me was Nicholas. Very friendly and helpful at all times. Able to assist our requests at all times and amend the itinerary as we wanted. He booked all the meal places and informed us ahead what the menu was to make sure no problem. Also completed all the check-ins for us prior to our flight times. Overall, a very good experience with Reliance Premier Travel company.”

-Shi Yun Tee, Google Review

3. Sedunia Travel

sedunia-travel

Address: Level 13, Menara Genesis, 33, Jln Sultan Ismail, Bukit Bintang, 50250 Kuala Lumpur 

Phone: +60 3-2779 5479

Business hours: Monday to Friday: 9 AM – 6 PM

Website 

Instagram

Sedunia Travel is a top pick for anyone craving a personalized travel experience. Their speciality lies in designing customized itineraries that cater to individual tastes and budgets, ensuring every trip feels uniquely yours. 

From what we’ve seen, their holiday-themed packages are a big hit, offering something special for every season. 

One thing that sets them apart is their ability to handle last-minute bookings without compromising on quality—perfect for spontaneous adventurers. And get this: if you’re a credit card holder, you can benefit from their promotions, which include discounts on tour packages for Visa, HSBC, and UOB members.

But they do have a couple of drawbacks. Being closed on weekends can be inconvenient for those with packed weekday schedules, and a few clients have mentioned unexpected charges. It’s a good idea to request a detailed breakdown of costs upfront. 

Despite these minor setbacks, we believe Sedunia Travel remains a reliable option for travellers seeking thoughtful and well-planned trips.

Pros

  • Great with customized travels
  • Promotions for credit card members
  • Great holiday-themed packages
  • Handles last-minute requests  

Cons

  • Closed on weekends 
  • Some reports of extra charges 

Memorable and enjoyable experience 

“Our trip to Kenya & South Africa was well planned & arranged by Arthira of Sedunia Travel. We had  memorable and enjoyable experiences of close  encounters with lions, leopards, giraffes and other animals right in front of our vehicles in game drives! The Victoria Fall in Botswana  was magnificent!”

-Melvin Lee, Google Review

Everything was arranged perfectly 

“My family & I had an exceptional itinerary organized by Puteri Norafzan “Jane” from Sedunia travel for our 20 days Europe tour. Everything was arranged perfectly from A to Z & it indeed exceeded our expectations. I highly recommend dealing with Jane if you are looking for a personalized, lifetime experiences for your staycations.”

-Ramy Khamis, Google Review

4. Golden Tropics Travel & Tours Sdn

golden-tropics-travel-tours-sdn

Address: G-5, Wisma Zelan, Jalan Tasik Permaisuri 2, Cheras, 56000 Kuala Lumpur 

Phone: +60 3-9174 6888

Business hours: 

  • Monday to Friday: 9 AM – 6 PM
  • Saturday: 9 AM – 1 PM

Website 

Instagram

If you’re planning a trip with a big group or family, Golden Tropics Travel & Tours is a solid option. They really know how to handle all the logistics for groups of 15 or more, even when seniors are involved, which isn’t always easy to pull off. 

They’ve got a strong focus on Asian destinations, especially China, Japan, and Korea, and their local connections make the trips extra special.

Clients love their tour guides, who are not just organized but also super helpful with tips—like where to grab the best local food.

The one thing they could work on is being more flexible. Some people felt stuck with rigid itineraries that didn’t adjust to things like bad weather or changing plans. 

Even so, Golden Tropics Travel & Tours’ ability to cater to large groups and their strong focus on Asian destinations make them a solid choice for travellers prioritizing group cohesion and reliable service.

Pros

  • Great for large groups
  • Highly experienced with Asian tours
  • Attentive and knowledgeable

Cons

  • Can improve flexibility for tours

Great tour guide

“I had a fantastic experience with Golden Tropics! Big thanks to our tour leader Jonny for the excellent arrangements. The trip was well-organized with a great tour guide and a skilled driver, which made the journey smooth and enjoyable. We also enjoyed delicious food and stayed in comfortable accommodations throughout the trip. Overall, it was a wonderful and memorable experience. Highly recommend Golden Tropics for anyone looking for a well-planned trip!”

-May Hui, Google Review

Well-organized tour 

“Just come back from ZHANGJIAJIE (张家界) This is my first time joint this company-Golden Tropics. We have wonderful tour leader – Candice Yap. She is thoughtful,funny lady. This tour was well organized and the food was also very delicious”

-jason hiew, Google Review

5. Savvy Travel & Tours

savvy-travel-tours

Address: 35-2, Jalan Setia Indah X U13/X, Setia Alam, 40170 Shah Alam, Selangor 

Phone: +60 17-721 1928

Business hours: Monday to Friday: 9 AM – 6 PM

Website 

Savvy Travel & Tours does a fantastic job of creating trips that feel personal and well thought out, whether you’re planning a corporate retreat or a Muslim-friendly holiday. 

They’ve nailed the corporate travel side, helping teams bond and boosting morale through carefully planned itineraries. For Muslim travelers, their halal-friendly packages are a big plus—everything from meals to prayer schedules is taken into account, so you can focus on enjoying your trip.

Their tour guides are another big reason people keep coming back. They’re known for handling tough situations, like bad weather or challenging terrain, with a calm and considerate approach, ensuring everyone is taken care of.

The only real catch is that during busy times, you might find yourself waiting a bit longer to book or hear back, and they’re closed on weekends, which can be a bit of a hassle. 

But all in all, Savvy’s focus on providing tailored experiences means they’re a great option for corporate groups and Muslim travelers looking for a seamless, thoughtful trip.

Pros

  • Great with corporate travels
  • Has Muslim-friendly tour packages
  • Has competent and attentive tour guides

Cons

  • Some reports of long wait times
  • Closed on weekends

Helpful, friendly, and quick to respond 

“Thank you Ms. Farah! The company trip to Bali (4D3N) that you arranged was very meaningful. Your team was helpful, friendly and quick to respond. For those looking for a Halal trip, I highly recommend Savvy Travel! ”

-zaihakima aini, Google Review

Service was good and fun

“Good experience travel with Savvy Travel to Guangzhou. Food was good, accommodation was comfortable and walking distance to nearby shopping mall and restaurants. Tour lead (Terri Ai) service was good and fun. Really enjoyed throughout the trip. Highly recommended.”

-Lim Yock Wan, Google Review

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